Privacy Policy

Effective Date: August 1, 2026

Last Updated: August 1, 2026

Heart of Texas Film Society ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] (the "Site"), purchase tickets or merchandise, or otherwise interact with us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.

1. Information We Collect

We collect information about you in a variety of ways depending on how you interact with our Site:

  • Personal Data: Personally identifiable information, such as your name, shipping address, billing address, email address, and phone number, that you voluntarily provide when you register, make a purchase (e.g., tickets, passes, or merchandise), subscribe to a newsletter, or contact us.

  • Payment Information: Financial data related to your payment method (e.g., credit card number, expiration date) when you purchase products or services. Payment information is collected and processed directly by our third-party payment processors (e.g., Stripe, PayPal, Square). We do not store full payment card details on our servers.

  • Derivative and Log Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, pages viewed, and referring website addresses.

  • Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to help customize the Site, improve performance, and remember your preferences (such as shopping cart contents).

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • Fulfill Transactions: Process orders, payments, passes, tickets, and merchandise deliveries.

  • Communication: Send transactional emails (order confirmations, event updates) and marketing/promotional communications (newsletters, announcements) if you have opted in.

  • Improve Site Performance: Monitor and analyze usage and trends to enhance user experience and website functionality.

  • Customer Support: Respond to inquiries, support requests, and feedback.

  • Compliance and Security: Enforce our terms, protect against fraudulent activity, and comply with applicable laws.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations:

  • Third-Party Service Providers: We may share your data with trusted vendor service providers who perform services for us (e.g., payment processing, email delivery, website hosting, analytics, and fulfillment).

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies Policy

Cookies are small text files stored on your device when you visit a website. We use cookies to keep track of items in your shopping cart, understand website traffic, and improve site navigation.

You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of the Site (such as purchasing or cart checkout) may not function properly.

5. Third-Party Websites

The Site may contain links to third-party websites or services (e.g., social media platforms, partner links) that are not operated by us. We are not responsible for the privacy practices, content, or policies of any third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Data Security

We implement reasonable technical and organizational security measures to protect the security of your personal information. However, please note that no electronic transmission over the internet or data storage technology can be guaranteed to be 100% secure.

7. Your Privacy Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access and Correction: You may request access to or correction of the personal information we hold about you.

  • Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link in the email or by contacting us directly.

  • Deletion: You may request that we delete your personal data, subject to certain legal exceptions (e.g., maintaining records of transactions).

8. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can remove it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after any modifications constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: